Onam Heritage Combo – Cast Iron Round Kadai (10"), Shallow Fry Pan & Round Kadai + Free Triply Thadka Pan

Experience traditional cooking this festive season with the Kichera Onam Heritage Combo, thoughtfully curated for preparing authentic meals using natural, non-toxic cookware. Crafted from 100% natural cast iron, the cookware delivers superior heat retention and even heat distribution, helping preserve the authentic taste and aroma of every dish.

Naturally pre-seasoned with food-safe oils and free from chemical coatings, each piece develops an even better naturally non-stick surface with regular use. Built for everyday durability, this combo supports healthier, iron-rich cooking while bringing timeless craftsmanship to your kitchen. Whether you're preparing festive Onam dishes or everyday family meals, it's designed to make cooking effortless and enjoyable.

Specification	Details
Combo Name	Onam Heritage Combo
Includes	Cast Iron Round Kadai (10"), Cast Iron Shallow Fry Pan, Cast Iron Round Kadai (7"), FREE Triply Thadka Pan
Material	100% Cast Iron & Triply Stainless Steel
Pre-Seasoned	Yes (Cast Iron Cookware)
Coating	Naturally Non-Stick (No Chemical Coating)
Compatible With	Gas Stove
Ideal For	Curries, Stir-Fries, Frying, Tempering, Traditional Kerala Dishes & Everyday Cooking
Chemical-Free	Yes
Free Gift	Triply Stainless Steel Thadka Pan
Country of Origin	India

Effective Date: 01-01-2024

At Kichera, operated by Buyroots Homeware LLP, we strive to ensure that our customers are satisfied with their purchases. However, if you are not completely satisfied with your purchase, we are here to help.

1. Returns

You have 7 days from the date of delivery to return an item. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Items that are damaged, altered, or show signs of use are not eligible for return.

To initiate a return, please follow these steps:

1. Contact Us: Email us at buyrootshomeware@gmail.com or call us at +91 9072505111 within 7 days of receiving your order. Please provide your order number, the item(s) you wish to return, and the reason for the return.
2. Return Authorization: Once your return request is approved, we will provide you with a Return Authorization Number and instructions on how to send the item back to us.
3. Return Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
4. All the returns and exchanges will be delivered in 3 to 10 days

2. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If your return is approved, we will process your refund, which will be credited to your original method of payment within 7-10 business days.

Please note:

• Original shipping costs are non-refundable.
• If the item was purchased with a discount or promotion, only the amount paid after the discount will be refunded.
• If the refund is delayed or missing, please check with your bank or credit card company first, as it may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at buyrootshomeware@gmail.com

3. Non-Returnable Items

Certain items are non-returnable, including:

• Items that have been used or altered.
• Items not in their original condition or packaging.
• Gift cards.
• Final sale items.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, please contact us at buyrootshomeware@gmail.com or +91 9072505111 within 7 days of receiving your order.

5. Contact Information

If you have any questions about our Return & Refund Policy, please contact us at:

• Email: buyrootshomeware@gmail.com
• Phone: +91 9072505111