TERMS & CONDITIONS

Last Updated: June 2026

Welcome to Kichera (www.kichera.in). This website is owned and operated by Buyroots Homeware LLP. By accessing, browsing, or purchasing products from this website, you agree to be bound by the following Terms & Conditions.

1. About Us

Kichera is a brand owned and operated by Buyroots Homeware LLP.

Website: www.kichera.in

Throughout this website, the terms "we", "our", and "us" refer to Buyroots Homeware LLP and Kichera.

2. Acceptance of Terms

By using this website, creating an account, placing an order, or accessing any content on the website, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please discontinue the use of our website.

3. Products & Services

Kichera offers kitchenware, cookware, homeware products, and related accessories through its online store.

We reserve the right to modify, discontinue, or update any product, service, specification, pricing, or offer without prior notice.

4. Product Information

We strive to display product descriptions, images, specifications, and pricing accurately.

However:

  • Product colors may vary slightly due to screen settings.
  • Handcrafted products may have minor variations.
  • Product dimensions and weights may vary slightly.

Such variations shall not be considered defects.

5. Pricing & Payments

  • All prices displayed are in Indian Rupees (INR).
  • Prices are inclusive of applicable taxes unless otherwise stated.
  • We reserve the right to change prices without prior notice.
  • Payments may be processed through secure third-party payment gateways.

Kichera shall not be liable for payment gateway failures or banking issues beyond our control.

6. Order Acceptance & Cancellation

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders due to pricing errors, inventory issues, suspected fraud, or unforeseen circumstances.

If payment has already been made for a cancelled order, the amount will be refunded as per our Refund Policy.

7. Shipping & Delivery

Shipping timelines displayed on the website are estimates only.

While we make every effort to deliver orders on time, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • Public holidays
  • Force majeure events

Kichera shall not be liable for delays beyond its reasonable control.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy available on the website.

Customers are advised to read the policy before placing an order.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems.
  • Distribute malware, viruses, or harmful code.
  • Copy or misuse website content without permission.

Violation of these terms may result in suspension or termination of access.

10. Intellectual Property

All content on this website including:

  • Logos
  • Product images
  • Graphics
  • Videos
  • Text
  • Product descriptions

are the property of Buyroots Homeware LLP or its licensors and are protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

11. Limitation of Liability

To the maximum extent permitted by law, Buyroots Homeware LLP shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Purchase of products
  • Delay in delivery
  • Technical interruptions
  • Third-party service failures

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

12. Privacy

Your use of the website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in our Privacy Policy.

13. Force Majeure

We shall not be held responsible for failure or delay in performance caused by events beyond our reasonable control, including natural disasters, government actions, strikes, pandemics, internet outages, or transportation disruptions.

14. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, use of the website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Ernakulam, Kerala, India.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Buyroots Homeware LLP

Brand: Kichera

Website: www.kichera.in

Email: help@kichera.in

Phone: +91 9072505111

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